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Once declared over indebted and accepted into debt counselling the following will happen:
1. You will be protected from legal action for a period of 60 days from the day of application and after the arrangement has been concluded, as long as you pay according to the new arrangement;
2. All your creditors will have to stop calling you and will liaise with your debt counsellor;
3. You will be listed with the Credit Bureau as being under debt counselling.
While you are under debt counselling you will not be allowed to get any further credit until you are issued with a Clearance Certificate- once you have satisfied your obligations as per the Court or Tribunal order and in line with the National Credit Act.
Debt counselling is governed by the National Credit Act and is overseen by the National Credit Regulator (NCR)
There are multiple companies or people that are registered as Debt counsellors in terms of the National Credit Act.
In terms of the NCA, debt counsellors must be registered with the regulator. To verify a debt counsellor’s registration number – known as an NCRDC number – phone the NCR call centre on 0860 627 627.
Yes – the service is not free, there are recommended fees laid down by the National Credit Regulator (NCR) and the fee guidelines as well.
You would arrange that your first and second payment to be taken by your debt counsellor, by means of a debit order.
Once accepted under debt counselling you will pay one instalment which will then be distributed to your credit providers by a Payment Distribution Agent (PDA). The PDA is also responsible for the provision of monthly statements to consumers and payment schedules to debt counsellors, employers and credit providers, as well as attending to queries from the respective parties.